During his time as CEO, Heathrow has consistently improved service levels for passengers, while reducing costs, and it is now rated one of the best airports in the world. He has championed a third runway at Heathrow, building cross party and national support. In 2017 he launched Heathrow 2.0, a plan for the airport to become a centre of excellence in sustainable aviation. He has a keen interest in promoting diversity and social mobility and is chair of the Business in the Community Employment and Skills Leadership Team and a member of the London First Skills Commission. Before becoming CEO in July 2014, he was Development Director, responsible for delivering the £2.5bn Terminal 2 on time and on budget, and Commercial Director, responsible for growing revenues and improving passenger service.
Prior to joining Heathrow, John worked in housebuilding in the UK and US, with Taylor Wimpey, and in brewing and leisure retail in the UK with Bass plc. His early experience was as a strategy consultant advising leisure and FMCG companies in the UK, US, Australia and the Philippines.
2:15 pm - 3:00 pm
Delivering sustainability across the infrastructure world
Substantial progress has been made in the gradual decarbonisation of the sector as well as moves towards more holistic considerations of environmental impacts. However, significant issues remain in terms of taking adequate steps to deliver sustainable infrastructure, continue to improve energy efficiency, and to ensure projects are done in ways that support the environmental concerns of local stakeholders. For this final session of the day, visitors will consider some of the ways these challenges can be met from some of the best minds in the sector.
Michael Mulhern 2:15 – 2:30
Mary Creagh MP 2:30 – 2:45
John Holland-Kaye 2:45 – 3:00