Jo Marshall

Executive Director

YPO

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Jo joined YPO in 2010 from her position as Head of Public Sector at Samsung Electronics. With a strong sales background, Jo has been working in the public sector for over 20 years. She leads YPO’s commercial and trading functions including sales, marketing, quality, trading, customer experience and employee development. Jo is the board strategic lead for customer service and is also vice president with the Institute of Customer Service.