Associate Director, Strategic Relationship Management
Helen Rowntree is Associate Director, Strategic Relationship Management at NHS Digital and is responsible for NHS Digital’s relationships with partner organisations across health and care. She was previously head of digital services for NHS England, where she led on national public facing channels and digital strategy, including NHS Choices and the development of NHS.UK. Helen also championed digital skills and participation for NHS England. Earlier in her career Helen was director of strategy and digital media for NHS Choices, and has also held roles at Dr Foster Intelligence and the Healthcare Commission.
1:25 pm - 2:05 pm
Delivering Digital Transformation at Scale
Theatre: The State of the Public Sector
Digital change holds the key to transforming both the provision and quality of public services. This session will look at some of the ways technology can be used to revolutionise the interactions between state and citizen.
- Ensuring the skills and capability is in place to deliver digital change
- Effectively procuring digital solutions
- Meeting cultural barriers to adaptive digital change
- Creating services that fit around the needs of citizens